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Treating Customers Fairly E-Course(Accredited)(第2期)

      舉辦目的

      This course provides part of  'Financial Consumer Protection Act' and how finance industry treat customers fairly with 10 principles and 5 implements. It is expected to promote the implementation of the corporate culture of "fair treatment of customers" in the financial services industry, enhance the compliance of financial services employees with regulations, and contribute to the sustainable development of financial services industry.

      參加對象

      1. This course has been designed to provide training for all staff working in banking, finance and related industry.
      2. This course is suitable for who with responsibility for, or involvement in, the development or implementation of compliance policies and procedures. It will also highly benefit those with duties requiring compliance.

      考核規定

      1. Assessment requirement:above 100%.
      2. Deadline: Please complete the online test within 7 days after the last day of learning period.
      3. Time: 20 minutes.
      4. Type: 10 mutiple-choice questions.
      5. Score: Each question is worth 5 points. The total is 100 points. You must score at least 60 points to pass the test.
      6. Makeup Test: Those who fail to get 60 points or do not complete online test within 7 days after the last day of learning period, should take a makeup test within 14 days. Please note that you can take makeup test only once.

      系統需求

      1. Hardware: Broadband Internet
      2. Operating System: Windows 10 or higher
      3. Browser Support: Chrome, Firefox, Safari
      4. Content Format: MP4 (available for mobile, tablet and PC)

      上課期間

      1.繳費完成,且經本院確認無誤後,三個工作天內即以E-mail通知上課資訊。
      2.本課程閱讀期間為30天(自寄出開班訊息E-mail後的次日起算),閱讀期間內,可不限次數、24小時上網研習課程。

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